Shipping & Returns

SHIPPING POLICY

UK orders are shipped within 1-3 working days after an order is placed. All standard deliveries are sent via Royal Mail 2nd Class and can usually be delivered within 2-4 business days.  There is an option to upgrade at time of check out to 1st Class.

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​You will receive a confirmation email when your order is despatched. 

Return & Exchange Policy

I hope that you are happy with your candles when they arrive but if anything isn't right please contact us at baileysbotanicals@gmail.com.  I will get back to you ASAP.
I take care to ensure your candles are wrapped properly during transit but appreciate that very occasionally damaged may occur. I can replace or refund products damaged during delivery if photographic proof of damage is sent to us within 7 days of delivery. I sadly cannot refund or replace candles that have been used. 
Please contact us at baileysbotanicals@gmail for further information.