Which payment methods do you accept?

We accept PayPal, credit and debit card payments. Once you’re through to the checkout you need to select ‘Proceed to PayPal’ this will then give you the options to either log into your PayPal account or select ‘Checkout as a Guest’, you can then enter you’re credit/debit details.

Shipping

UK orders are shipped within 1-3 working days after an order is placed. All standard deliveries are sent via Royal Mail 2nd Class and can usually be delivered within 2-4 business days.

Returns & Exchanges

I hope that you are happy with your candles when they arrive but if anything isn't right please contact us at baileysbotanicals@gmail.com.  I will get back to you ASAP. I take care to ensure your candles are wrapped properly during transit but appreciate that very occasionally damaged may occur. I can replace or refund products damaged during delivery if photographic proof of damage is sent to us within 7 days of delivery. I sadly cannot refund or replace candles that have been used. Please contact us at baileysbotanicals@gmail for further information.

Let us know what you need and we’ll do our best to assist you.